Operations management – from Taylor to Toyota – and Beyond?
回顾了运营管理从泰勒到丰田的发展历程，提出1990年代的三个关键要素：核心、界面与融合，并探讨当前及未来研究议题。
SUMMARY This paper sets out to review past and current research in operations management, and to explore current and future issues facing the area. It reviews the history of the area, and the patterns of research content and type. It reviews the evolution of lean production connecting the work of Taylor to its development at Toyota, and uses this to propose three key elements of operations management in the 1990s, namely, the core, interfaces and convergence. Current issues relating to research in operations management are explored and it is argued that there is a need for aggressive research agendas. Finally, possible future agendas for the area are explored.