《组织行为学杂志》专业服务公司特刊导言:组织理论与组织行为可能交汇之处

Introduction to the Journal of Organizational Behavior's special issue on professional service firms: where organization theory and organizational behavior might meet

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2008
被引 1
人大 AABS 4

中文导读

这篇导言介绍专业服务公司(如会计、法律、咨询公司)的独特性,说明其组织和管理安排与传统企业不同,强调声誉、人才、合伙制等关键特征,适合对专业服务公司或知识型组织感兴趣的学者。

Abstract

The uniqueness of professional service firms (PSFs) has been well established. Accounting, law, engineering, and management consulting firms are known to differ significantly from both traditional manufacturing and service organizations in their organizational and managerial arrangements. Their performance depends heavily on the reputation and status of their workforce. They utilize unique employment practices and leadership behaviors, and typically have unusual structures. They are subject to exhortations from external professional bodies and are expected to balance pressures of commercial success with professional integrity Many professional service firms are governed as partnerships, which, though not unique to these organizations, is highly unusual elsewhere and carries unusually high risks of litigation These distinctive and differentiating features occur because of unique challenges that arise from the PSFs central focus upon intellectual capital and expert knowledge and the delivery of intangible, customized services through highly trained professionals

专业服务公司组织理论组织行为知识密集型组织