Facing Up to the Need for a Management Revolution
指出可持续卓越时代已结束，企业必须学会在混乱和持续变化中繁荣，并批判了“大即好”的传统观念，为美国企业竞争力下降提供新处方和政策建议。
We are at the end of the era of sustainable excellence. Too much is changing for even the largest excellent companies to be complacent. Firms must learn to thrive on chaos—on impermanence and constant change. Both established industrial giants and rapid-growth new technology firms must confront the pressures that are driving America into decline. This article debunks the traditional American myth of big is better, biggest is best and shows how this philosophy has led us astray and hampered our competitiveness in manufacturing and in services. The author provides a prescription for a new kind of American competitor and offers recommendations for policymakers.