On the Determinants of Organizational Forgetting
研究了组织遗忘的两种渠道:劳动力流动和人力资本折旧,发现两者都会导致组织遗忘,且劳动力流动的影响是人力资本折旧的两倍。
Studies of organizational learning and forgetting identify potential channels through which the firm's production experience is lost. These channels have differing implications for efficient resource allocation within the firm, but their relative importance has been ignored to date. We develop a framework for distinguishing the contributions of labor turnover and human capital depreciation to organizational forgetting. We apply our framework to a novel dataset of ambulance companies and their workforce. We find evidence of organizational forgetting, which results from skill decay and turnover effects. The latter has twice the magnitude of the former.