The Influence of Structural and Process Factors on Partnership Satisfaction in Interfirm Cooperation
研究了企业合作中结构因素（资产专用性、伙伴声誉）和过程因素（行动顺从、行动简单性、行动互惠）对伙伴关系满意度的影响，基于香港230个建筑合作伙伴样本发现行动顺从和行动简单性比结构因素更能解释满意度差异。
In this study, the authors investigate the relationship of structure and process with partnership satisfaction in interfirm cooperation. In particular, they focus on the less-researched aspect of process. Structure refers to the ex-ante transaction cost-based and partner characteristics of the partnership, whereas process refers to the action pattern that unfolds during the cooperation. Two structural factors, asset specificity and partner reputation, are first examined. Informed by an action approach, they further identify three important aspects of the cooperation process, namely, action acquiescence, action simplicity, and action reciprocity. Their relationships with partnership satisfaction are tested on a sample of 230 architect-contractor partnerships in Hong Kong. The results revealed that action acquiescence and action simplicity explained significant variance in partnership satisfaction above and beyond those explained by the two structural factors.