自我效能干预、工作态度与离职:一项针对角色转换员工的现场实验

Self-efficacy intervention, job attitudes, and turnover: A field experiment with employees in role transition

HUMAN RELATIONS · 2008
被引 142
人大 AFT50ABS 4

中文导读

通过现场实验,检验了非虚构的自我效能干预对提升财务审计员工作态度和降低离职率的有效性,发现干预对近期内部员工效果显著。

Abstract

Based on self-efficacy theory, this field experiment provides a test of the effectiveness of a non-fictitious self-efficacy intervention on bolstering professionals' job attitudes (i.e. job satisfaction, commitment, and intention to quit) and reducing turnover. Seventy-one newcomer and recent insider financial accounting auditors were randomly assigned to treatment and control conditions. Results showed that the self-efficacy intervention consisting of an interview and subsequent written communications from firm management augmented auditors' self-efficacy and raised the job attitudes of insiders, and reduced insiders' turnover five months later. Organizations and organizational research often focus on newcomers; however, the results of our experiment suggest that recent insiders may be a high-potential and yet underutilized target for job attitude and retention interventions.

组织行为学人力资源管理应用心理学会计审计