行为诚信:管理者言行一致性的感知作为研究焦点

Behavioral Integrity: The Perceived Alignment Between Managers' Words and Deeds as a Research Focus

ORGANIZATION SCIENCE · 2002
被引 875
人大 AFT50UTD24ABS 4*

中文导读

聚焦于管理者言行一致性的感知,即行为诚信,探讨其对信任、心理契约和可信度的影响,以及伪善、社会认知等前因,为组织行为研究提供新视角。

Abstract

This paper focuses on the perceived pattern of alignment between a manager's words and deeds, with special attention to promise keeping, and espoused and enacted values. It terms this perceived pattern of alignment“Behavioral Integrity.” The literatures on trust, psychological contracts, and credibility combine to suggest important consequences for this perception, and literatures on hypocrisy, social accounts, social cognition, organizational change, and management fashions suggest key antecedents to it. The resulting conceptual model highlights an issue that is problematic in today's managerial environment, has important organizational outcomes, and is relatively unstudied.

组织行为管理心理学信任领导力