Demand articulation in emerging technologies: Intermediary user organisations as co-producers?
研究了中介用户组织如何表达社会对新技术的需求，通过事件史方法揭示其学习机制，对理解用户参与创新过程有参考价值。
User involvement is assumed to be beneficial to innovation processes. Intermediary user organisations contribute to articulating societal demands for innovations. However, the learning processes inside these organisations are still not understood well. Therefore, this paper empirically investigates intermediaries using an event history approach. It yields characteristic learning mechanisms, e.g. concerning the management of expectations or actively building a case. If intermediaries overcome challenges regarding positioning, representation and the level of proactivity, they can play a precarious role in demand articulation in the context of new technologies.