快速启动行动团队中的信任发展

Trust Development in Swift Starting Action Teams

GROUP & ORGANIZATION MANAGEMENT · 2012
被引 150
人大 A-ABS 3

中文导读

提出了一个理论框架,解释在快速启动行动团队中,个体对团队的信任如何从认知、情感、行为和情境四个角度发展,帮助理解这类团队中信任的初始形成和短期调整过程。

Abstract

Swift starting action teams (STATs) are increasingly prevalent in organizations, and the development of trust is often a critical issue for their effectiveness. However, current theory and research do not provide a clear picture regarding how trust toward the team (i.e., the team as the target) is developed in these settings. The primary contribution of this article is to present a theoretical framework describing how individual-level trust toward one’s team is developed in STAT contexts. This article integrates several existing trust theories into one comprehensive context-specific multilevel theory of how trust develops in STATs from cognitive, affective, behavioral, and contextual perspectives. This framework furthers our understanding of the unique antecedents of initial trust in STATs, how trust attitudes are adjusted over the short amount of time the team interacts, and how the team context influences this developmental process.

组织行为团队信任社会心理学知识管理