Conflict and Dominance in Television-Mediated Interactions
研究比较了面对面与电视媒介沟通中主管与员工的冲突解决,发现面对面小组更易出现高冲突,且讨论时间和主管支配性差异更大,表明电子媒介削弱了新兴领导力。
A simulation of a supervisor-worker conflict was performed with fourperson groups in either a face-to-face or a television-mediated communication setting. Face-to-face groups were more likely to reach solutions indicative of high intragroup conflict. Although mean values did not differ, there was more variability among face-to-face groups in discussion time and measures of supervisor dominance. These results were interpreted as suggesting that electronic mediation serves to weaken the forces of emergent leadership.