Remembrance of Things Past? The Dynamics of Organizational Forgetting
基于国际战略联盟学习的多案例研究,探索组织如何以及为何遗忘,构建组织遗忘理论,讨论其在组织知识动态中的作用,并给出遗忘类型分类。
How organizations create, transfer, and retain knowledge has been the focus of intensive investigation by management researchers. However, one aspect of the dynamics of knowledge—organizational forgetting—has received comparatively little attention. In this paper, we draw on an exploratory, multiple-case study of learning in international strategic alliances to explore how and why organizations forget. Based on our case study, we develop a theory of organizational forgetting, discuss the role of forgetting in the dynamics of organizational knowledge, and present a typology of types of organizational forgetting.