The Impact of Downsizing on Workplace Attitudes
通过一项为期三年的纵向实地研究，考察了医疗组织裁员对员工工作满意度、组织承诺、主管支持和工作组信任的影响，发现管理层与一线员工反应存在差异。
Downsizing has become a popular organization-wide intervention for improving effectiveness. However, much of the existing literature is based on prescriptions and anecdotes. This article presents a longitudinal, quasi-experimental field study of a downsizing intervention in a healthcare organization. Measures of work attitudes (job satisfaction, organizational commitment, supervisor support, and workgroup trust) were taken at annual intervals over a 3-year period. Results partially supported the hypotheses that managers and front-line employees would report different reactions to downsizing programs. Explanations and implications for future research and practice are discussed.