尚未实现的“大创意”:迈向更具动机性、情境性和动态性的情绪智力模型

The “Big Idea” That Is yet to Be: Toward A More Motivated, Contextual, and Dynamic Model of Emotional Intelligence

ACADEMY OF MANAGEMENT PERSPECTIVES · 2013
被引 72
人大 AABS 4

中文导读

指出情绪智力(EI)未能兑现其预测重要人生结果的承诺,并提出通过融入双加工、动机和人与情境交互三大心理学原则来重构该构念,以增强其预测效度。

Abstract

The "emotional intelligence" construct has been the focus of enormous scrutiny over the past 20 years (Salovey & Mayer, 1990). Much of this interest is based on the so-called "big idea" that first brought widespread attention to it—an idea popularized by Goleman's best-selling book Emotional Intelligence (1995), in which he claimed that emotional intelligence (EI) can matter more than the intelligence quotient (IQ) in predicting important life outcomes. Despite the appeal of this idea, recent meta-analyses indicate that emotional intelligence has not lived up to its promise. What are the implications of these findings for emotional intelligence research and for people interested in applying EI research to their organizations? We suggest that the predictive validity of emotional intelligence can be enhanced by refining the construct through the incorporation of three well-established principles of psychological processing: (a) dual-process principles that capture automatic and deliberate processing, (b) motivational principles that highlight the importance of goals for processing social-emotional information, and (c) person X situation principles that delineate how context influences the way people think, feel, and behave. We discuss the implications of this reconceptualization for emotional intelligence theory, research, and practice.

情绪智力心理学社会心理学组织行为学