Global challenges to replicating HR: The role of people, processes, and systems
研究了跨国公司如何通过信息系统、流程和人员的协调，克服在海外子公司复制人力资源管理实践的困难，发现正式流程与系统以及人员非正式协调（共同目标）能提升复制能力。
Abstract Global firms often struggle to replicate practices among their culturally and geographically dispersed subsidiaries. Part of the reason for this is that certain practices, including human resource management (HRM) practices, are complex and context specific. In this study, we develop a framework to help identify how firms might overcome challenges of practice replication through alignment of information systems, application processes, and people. We find that managerial alignment of formal processes and systems, along with informal alignment of people (shared objectives), improve the capability of a multinational corporation (MNC) to replicate human resource practices across subsidiaries. We also discuss managerial implications. © 2009 Wiley Periodicals, Inc.