胡萝卜暴动

Carrotmob

BUSINESS & SOCIETY · 2015
被引 17
人大 A-ABS 3

中文导读

研究了消费者参与胡萝卜暴动(一种通过集体购买奖励企业社会责任行为的活动)的关键驱动因素,发现社会动机影响最大,对营销和社会责任实践者有用。

Abstract

The call for business practices that create benefits for companies, customers, and society is getting louder. This article analyzes a new implementation of such a win–win–win approach: the carrotmob. Activists and managers jointly organize a shopping flashmob in which consumers collectively purchase the products of a target company to reward its intent to act more socially responsible. Given that carrotmobs are only efficient if they are supported by a critical mass of consumers, a survey study of 337 young consumers explores the critical drivers of carrotmob participation. Accordingly, object-oriented, personal, and social motives jointly determine carrotmob participation with social motives having the strongest impact.

商业市场营销消费者行为社会责任