利益相关者、互惠与企业绩效

Stakeholders, reciprocity, and firm performance

STRATEGIC MANAGEMENT JOURNAL · 2008
被引 540
人大 AFT50UTD24ABS 4*

中文导读

结合经济学和组织公平文献,提出员工对公平的感知会引发互惠行为,这种互惠不仅影响员工,还扩展到所有利益相关者,并最终影响企业绩效。

Abstract

Abstract The assumption that economic actors behave in a boundedly self‐interested manner promises fruitful new insights for strategic management. A growing literature spanning multiple disciplines indicates most actors' selfish utility maximizing behaviors are bounded by norms of fairness. Rather than being purely self‐interested, people behave reciprocally by rewarding others whose actions they deem fair and willingly incurring costs to punish those they deem unfair. Economists show that employers who are perceived as distributionally fair by their employees generate comparatively more value due to the positively reciprocal behavior of those employees. The organizational justice literature distinguishes two additional types of fairness assessed by employees. Drawing from both these bodies of work, we employ stakeholder theory to propose how perceptions of fairness result in reciprocity (1) extending to all stakeholders of the firm and (2) affecting firm performance. Copyright © 2008 John Wiley & Sons, Ltd.

战略管理组织行为利益相关者理论组织公平