Technical Efficiency or Adaptation to Institutionalized Expectations? The Adoption of ISO 9000 Standards in the German Mechanical Engineering Industry
研究了德国机械工程行业企业采纳ISO 9000标准的影响因素，发现定制化生产程度和最高管理层对质量控制的支配性影响会降低采纳可能性，但组织规模和行政强度会改变后者的作用。
In this paper we examine technical and internal organizational contingencies which encourage and discourage the adoption of institutionalized structural elements, namely ISO 9000 standards. The results show that the extent of customized production and a dominant influence of top management on quality control decisions reduce the likelihood of adopting ISO 9000 standards. However, the latter factor changes its influence significantly with greater organizational size and administrative intensity — two entities which increase the pressure to adapt to external expectations.