Co-workers who telework and the impact on those in the office: Understanding the implications of virtual work for co-worker satisfaction and turnover intentions
研究调查了办公室中远程办公同事的普遍程度如何影响非远程办公员工的同事满意度和离职意向，发现远程办公同事越多，非远程办公员工的同事满意度越低，进而增加离职意向。
Telework and other forms of virtual work have experienced dramatic growth over the last decade. While research is beginning to understand its impacts on teleworkers themselves, studies to date have not looked at its effect on those who remain in the office. This study therefore shifts the focus to non-teleworkers in offices where telework is present, to investigate if the prevalence of teleworkers in an office impacts the work outcomes of non-teleworkers. Using a sample of 240 professional employees, results suggest teleworker prevalence is negatively associated with co-worker satisfaction, and that this relationship is influenced by the amount of time co-workers telework, the extent of face-to-face interactions, and job autonomy. Moreover, a non-teleworker's satisfaction with co-workers was also found to be negatively associated with turnover intentions. Together, results suggest the need to consider the full range of telework's impacts including the potential adverse consequences for non-teleworkers.