Retrieving and Transferring Embodied Data: Implications for the Management of Interdependence Within Organizations
研究如何从流程材料中检索上游任务信息,帮助下游操作者与上游协商解决相互依赖问题,并探讨管理者如何促进这种信息交换,对组织设计与治理有启示。
This research helps to link theories of sticky information with organizational design and governance. It suggests that information embodied in process material can allow downstream tasks to uncover information about upstream tasks. It shows that downstream operators can use this information to negotiate interdependence problems with upstream operators. Data presented in this article begin to uncover when such information retrieval and exchange occurs, and how managers can encourage it. Finally, the article discusses implications for theories of operational design and governance.