Feedback Obstruction: The Influence of the Information Environment on Employee Turnover Intentions
研究反馈阻碍与员工离职意向的关系，通过对89名医药销售代表的问卷调查，发现自我和主管反馈阻碍与离职意向关系最强，但自我反馈阻碍的方向与预期相反。
A model of the relationship between feedback obstruction and employee turnover intent is proposed and tested. Eighty-nine pharmaceutical sales representatives completed questionnaires measuring the value of feedback, feedback obstruction across five sources of information, anxiety, (dis)satisfaction, and turnover intent. Results demonstrate that the obstruction of several feedback sources is significantly correlated with anxiety, (dis)satisfaction, and turnover intentions. A regression analysis reveals that self- and supervisory feedback obstruction bear the strongest relationships to turnover intent. Interestingly, the self-feedback obstruction relationship is not in the predicted direction.