Coordinating Expertise in Software Development Teams
研究指出，知识团队仅拥有专业知识还不够，必须通过协调专业知识（知道专家在哪、需要什么、如何调配）才能提升绩效；对69个软件开发团队的分析证实，专业知识协调对团队绩效有显著影响。
Like all teams, knowledge teams must acquire and manage critical resources in order to accomplish their work. The most critical resource for knowledge teams is expertise, or specialized skills and knowledge, but the mere presence of expertise on a team is insufficient to produce high-quality work. Expertise must be managed and coordinated in order to leverage its potential. That is, teams must be able to manage their skill and knowledge interdependencies effectively through expertise coordination, which entails knowing where expertise is located, knowing where expertise is needed, and bringing needed expertise to bear. This study investigates the importance of expertise coordination through a cross-sectional investigation of 69 software development teams. The analysis reveals that expertise coordination shows a strong relationship with team performance that remains significant over and above team input characteristics, presence of expertise, and administrative coordination.