Feuding Families: When Conflict Does a Family Firm Good
基于冲突理论和家族企业文献，研究了任务、过程和关系冲突在家族企业中的作用，探讨控制集中度和代际参与如何影响冲突及其对企业绩效的影响。
Using the conflict theory lens and insights from the family business literature, we develop a theoretical model concerning the effects of task, process, and relationship conflict in family firms. Family firms are characterized by different control structures and generational involvement. Accordingly, we discuss the expected effect control concentration has on task, process, and relationship conflict, and propose that generational involvement affects the importance of task and process conflict to a family firm's performance. Furthermore, our model suggests that relationship conflict moderates the outcomes of task and process conflict. The degree of relationship conflict in family firms is in turn influenced by altruism, which characterizes interactions among family members.