Expertise-Based Intuition and Decision Making in Organizations
这篇综述整合了关于基于专长的直觉(即根植于特定领域丰富经验的直觉)在决策中作用的文献,提出了其发展机制和绩效机制,并讨论了多层面性质及未来研究方向,对组织管理者和研究者有参考价值。
There has been a growing popular fascination with how experts make rapid and effective decisions. This interest has been paralleled in various scientific research communities. Across these disciplinary boundaries, researchers have found that intuition plays a critical role in expert decision making. Therefore, an understanding of how experts develop and use intuition effectively within organizations has the potential to greatly influence organizational practices and effectiveness. The purpose of this review is to integrate the extant literature related to expertise-based intuition—intuition rooted in extensive experience within a specific domain—in decision making. To that end, this review addresses four specific goals. First, the authors review the scientific literature on expertise and intuition to define expertise-based intuition, the type of intuition of most value to organizations. Second, the authors propose a set of descriptive developmental and performance mechanisms of expertise-based intuition in decision making. Third, the authors discuss the multilevel nature of expertise-based intuition. Fourth, the authors propose future directions for research and application.