Resisting resistance: Counter-resistance, consent and compliance in a consultancy firm
研究一家大型咨询公司如何通过“抱负”与“自主”话语的冲突与互动,形成“反抵抗”机制,使员工的抵抗冲动被抵消和中和,从而揭示顺从背后的深层动力。
Consent, obedience and resistance can be seen as key concerns in management and organization. Why people comply is a crucial issue in the field. We address the theme within a specific area: management consultants in a big firm that places quite a lot of pressure on its personnel to be hardworking and predictable and to subordinate themselves to hierarchy, standards and tight production schedules. By studying how the discourses of Ambition and Autonomy clash and interact in a consultancy firm, we add and develop the concept of counter-resistance to expand our understanding of the dynamics of resistance. The idea is to show how the impulse to resist becomes countered and neutralized. The study offers insights into the deeper mechanisms and dynamics behind consent and shows the multidimensional character of resistance.