Role Expectations as Antecedents of Citizenship and the Moderating Effects of Work Context
通过对198名在职人员的实地研究，考察工作情境如何调节员工角色期望与主管评价的公民行为之间的关系，扩展了角色感知的范围，为组织公民行为理论提供新视角。
In this field study of 198 incumbents, we examine how facets of work context affect the relationship between employees’ role expectations and supervisor ratings of their citizenship. Building on an emerging focus in the citizenship literature, we expand the scope of role perceptions to capture employees’ beliefs about the importance of various work activities and worker attributes needed for successful role performance (i.e., role expectations). Results support the role theory framework that we develop and suggest that aspects of both the social and task context moderate the relationship between employees’ role expectations for prosocial role requirements and citizenship. Implications of these results for both theory and practice in the citizenship area are discussed, as are directions for further research.