The volunteer stages and transitions model: Organizational socialization of volunteers
通过以色列高危青少年志愿者的民族志研究,提出了志愿者阶段与过渡模型,描述了志愿者社会化的五个阶段及其过渡机制,对志愿者管理者和研究者有参考价值。
In the last two decades knowledge on volunteering has significantly expanded, but a thorough understanding of the organizational socialization of volunteers is still lacking: the process through which one learns the job, internalizes organizational values and goals, and becomes an effective and involved volunteer. By performing an ethnographic study with Israeli volunteers working for at-risk youth, the organizational process was portrayed. The Volunteering Stages and Transitions Model (VSTM) presented in this article indicates five different phases in volunteers' socialization (nominee, newcomer, emotional involvement, established volunteering and retiring). The importance of the model lies in the way it explains transitions between the phases and details the process, experiences, and emotions involved in each phase. The transformation is reflected in different aspects related to volunteer work: activity and training; emotions and perceptions; attitudes and behavior; perceived benefits and costs; and relationships with the organization, peers and recipients.