性情情感作为工作态度和工作绩效的预测因素

Dispositional affectivity as a predictor of work attitudes and job performance

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 1993
被引 486 · 同刊同年前 4%
人大 AABS 4

中文导读

研究考察了积极和消极性情情感对组织承诺、离职意向、工作满意度和绩效的影响,发现情感特质通过工作态度间接影响离职意向,且与任职年限交互影响绩效。

Abstract

Abstract Previous research has shown that dispositional negative affect (NA) is associated with lower levels of job satisfaction. Little research has been conducted, however, on other organizational implications of negative affect or on the potential effects of dispositional positive affect (PA). The present studies examined the relationship of both positive and negative affectivity to organizational commitment, turnover intentions, global job satisfaction and performance. In the first study both NA and PA were associated with organizational commitment and turnover intentions. Additionally, commitment mediated the relationship between dispositional affectivity and turnover. Finally, PA and tenure interacted to predict job performance, such that PA and job performance were positively related, but only for high tenure employees. In Study 2 the findings were generally similar, but not identical. Both NA and PA were related to global job satisfaction and turnover intentions. However, only PA was related to affective organizational commitment. Moreover, both job satisfaction and affective commitment mediated the relationship between dispositional affectivity and turnover intentions. Finally, unlike Study 1, PA was not related to job performance. Rather, NA and tenure interacted such that when individuals were lower in tenure, NA was negatively related to performance.

组织行为学工作态度工作绩效情感特质