员工状态偏执视角下的辱虐管理

Abusive Supervision Through the Lens of Employee State Paranoia

Academy of Management Review · 2013
被引 187
人大 A+FT50UTD24ABS 4*

中文导读

利用状态偏执的社会动态理论,解释辱虐管理与员工偏执的相互影响机制,包括认知偏差和受害者诱发过程,并分析调节因素,对管理者理解员工心理和行为有参考价值。

Abstract

We use insights into the social dynamics of state paranoia to better understand and explain the evolution and effects of perceived abusive supervision. Within our framework, abusive supervision and employee state paranoia are reciprocally related. We explain how perceived abusive supervision can influence paranoid arousal (characterized by extreme distrust, a sense of threat, anxiety, and fear of one's supervisor) and paranoid cognition (characterized by hypervigilance, rumination, and sinister attribution tendencies) and how it has attendant implications for employee behavior. We also identify an intrapersonal mechanism of cognitive bias (e.g., sinister attribution tendencies, interpretive bias), and an interpersonal process of victim precipitation whereby employee state paranoia can influence both experienced and subjective evaluations of abusive supervision. In addition, we identify personal, relational, and contextual factors that moderate the relationship between abusive supervision and employee state paranoia. Our analysis brings into focus the psychological and emergent nature of abusive supervision, as well as the mechanisms by which abusive supervision influences employee psychological well-being and behavior.

辱虐管理员工状态偏执认知偏差受害者促发