Social support and occupational stress: Effects of talking to others
研究比较了传统社会支持测量与基于谈话内容（正面、负面、非工作）的测量，发现谈话内容与情绪支持关联更强，且比传统测量更能解释员工压力差异。
Abstract Employees' social support was examined using both the traditional global measures of emotional/instrumental support and more focused measures based on the contents (positive, negative, and non‐job) of verbally transmitted support. Contents were more closely related to global emotional support than to global instrumental support, with non‐job and positive communications especially strongly associated with emotional support, and they accounted for more variance in strains than did the global measures.