Coordinating work in complex organizations
研究通过模拟实验发现，工作单元间的差异化、相互依赖和利益冲突共同影响管理者对协调策略的选择，其中合作程度和集权程度受三者交互作用影响，而正式化程度受差异化与利益冲突交互作用影响。
Abstract Differentiation, interdependence, and interest conflict between work units were investigated as determinants of managerial selection between coordination strategies. One hundred and four MBA students with managerial experience participated in a simulation in which they were required to select a strategy to manage systematically different relations between work units. Findings reveal a three‐way interaction between differentiation, interdependence, and interest conflict affecting the degree of cooperation and centralization of selected strategies. The formalization of such strategies was affected by an interaction between differentiation and interest conflict. Implications for theory and practice are described.