发展性评价中心流程对管理绩效的影响

The Managerial Performance Implications of a Developmental Assessment Center Process

HUMAN RELATIONS · 1995
被引 57
人大 AFT50ABS 4

中文导读

研究通过随机分组实验,发现发展性评价中心流程能显著提升管理者的六项工作表现,且效果在三个月后仍可测量。

Abstract

The purpose of this study was to determine if a developmental assessment center process improves managerial performance in the workplace. Focus was placed on the behavioral level of evaluation. The research design made use of a two-group design with random selection and a control group. A sample of 76 managers, at supervisory level, was used. Behaviorally anchored rating scales were developed to measure the job performance of participating managers. The results indicated significant differences between the experimental and the control groups for six performance dimensions. Significant differences were also found in all the second-order factors and the total managerial performance score. Thus, the developmental assessment center process had a positive impact on managerial performance, and this effect was still measurable 3 months after center attendance. In order to generalize the results of this study, it is essential to do further research on the utility of the developmental assessment center.

人力资源管理组织行为学绩效评估管理发展