Enterprise contested: Betwixt and between the discourses of career and enterprise in a UK bank
研究英国一家大型银行中员工如何既认同又反向利用“企业话语”,模糊了异议与顺从的界限,并揭示该话语与更古老的“职业话语”之间的连续与断裂如何助长抵抗、掩盖不平等。
This article analyses the ‘enterprise’ discourse (Miller & Rose, 1990; Rose, 1989) that endeavours to reinvent employees as responsible, autonomous, self-regulating, customer-focused, team players. In this study of a major UK bank, the staff both endorsed and turned the enterprise discourse back on management and so the boundaries between dissent and consent are blurred. The case study highlights that enterprise does not arrive fully formed and can be a weapon of employees rather than simply a tool of those who seek to exercise power. It is argued that whilst enterprise is a contemporary discourse, it reproduces aspects of a much older ‘career’ (McKinlay, 2002; Tempest et al., 2004) discourse in UK financial services. The continuity and discontinuity between the two discourses fuelled resistance, whilst oiling and obscuring, the reproduction of enduring inequalities, that straddle both discourses.