工作团队中的心理安全与学习行为

Psychological Safety and Learning Behavior in Work Teams

ADMINISTRATIVE SCIENCE QUARTERLY · 1999
被引 10683 · 同刊同年前 3%
人大 A+FT50UTD24ABS 4*

中文导读

研究团队心理安全(成员认为团队能安全承担人际风险)对学习行为的影响,发现心理安全通过促进学习行为提升团队绩效,而团队效能无此作用。

Abstract

This paper presents a model of team learning and tests it in a multimethod field study. It introduces the construct of team psychological safety—a shared belief held by members of a team that the team is safe for interpersonal risk taking—and models the effects of team psychological safety and team efficacy together on learning and performance in organizational work teams. Results of a study of 51 work teams in a manufacturing company, measuring antecedent, process, and outcome variables, show that team psychological safety is associated with learning behavior, but team efficacy is not, when controlling for team psychological safety. As predicted, learning behavior mediates between team psychological safety and team performance. The results support an integrative perspective in which both team structures, such as context support and team leader coaching, and shared beliefs shape team outcomes.

团队学习心理安全团队效能团队绩效组织行为