将组织话语概念化为情境化的符号行动

Conceptualizing organizational discourse as situated symbolic action

HUMAN RELATIONS · 2004
被引 104
人大 AFT50ABS 4

中文导读

提出将组织话语视为情境化符号行动的概念框架,结合言语行为理论、修辞学等,通过分析一家IT公司高管会议案例,展示该框架如何帮助研究者更清晰地理解组织层面的话语及其实际应用价值。

Abstract

This article presents a conceptualization of organizational discourse as situated symbolic action, drawing from the fields of speech act theory, rhetoric, ethnography of communication and social constructionism. This conceptualization is illustrated through analysis of an episode of negotiated order accessed through an organization development intervention; a meeting of senior managers of Systech, a major IT organization, to decide on a new business model. This perspective helps to respond to some of the key challenges facing the organizational discourse field in terms of developing more clearly specified conceptualizations of discourse suited to the organizational level of analysis, achieving a more holistic and discourse-sensitive understanding of empirical contexts by organizational researchers, and illustrating that organizational discourse analysis is not simply an intellectual luxury but can have pragmatic, relevant implications.

组织话语话语分析组织研究符号行动社会建构主义