Dinosaurs or dynamos? Recognizing middle management's strategic role
指出企业再造中削减中层管理岗位可能损失其战略价值，研究发现中层管理者的特定行为对组织能力发展至关重要，并揭示了这些角色与组织绩效的强关联。
Executive Overview Reengineering has automated and obliterated middle management, and has diminished their number dramatically. What have also been lost in many delayering efforts, however, are the benefits of the strategic roles of middle managers. This article describes how certain middle management behavior is crucial to developing organizational capability. This is a learning process which calls on organizations to interpret the world, uncover new market opportunities, focus existing resources, and accumulate new resources. In our research, we identified a middle management role with each of these elements, and uncovered a strong relationship between the roles and organizational performance. Therefore, rethinking middle management's strategic role is a necessary part of the delayering process, the article closes by illustrating how to encourage strategic behavior in the reengineered organization.