员工差异与职场偏差行为:像拇指一样突出

Sticking Out Like a Sore Thumb: Employee Dissimilarity and Deviance at Work*

PERSONNEL PSYCHOLOGY · 2004
被引 331
人大 AABS 4*

中文导读

研究员工在人口统计和人格特质上的差异如何影响组织及人际偏差行为,发现种族、宜人性、开放性等差异与组织偏差相关,性别、尽责性、外向性差异与人际偏差相关,并检验了组织支持感等中介作用。

Abstract

This study examined demographic‐ and personality‐based employee dissimilarities in relation to organizational and interpersonal deviant behaviors. Perceived organizational support (POS), organizational commitment, perceived coworker support, and coworker satisfaction were proposed as mediators. The results revealed that dissimilarities in ethnicity, Agreeableness, and Openness to Experience were significantly related to organizational deviance; dissimilarities in gender, Conscientiousness, and Extraversion were significantly related to interpersonal deviance. In addition, ethnic dissimilarity negatively predicted POS and organizational commitment, age dissimilarity positively predicted perceived coworker support, Extraversion dissimilarity positively predicted coworker satisfaction, Agreeableness dissimilarity negatively predicted POS, and Openness to Experience dissimilarity negatively predicted POS, organizational commitment, perceived coworker support, and coworker satisfaction. Finally, POS partially mediated the relationship between Agreeableness dissimilarity and organizational deviance. Interpretations of results, implications for management, and future research are discussed.

组织行为学人力资源管理社会心理学人格心理学