陷入深渊:辱虐管理的出现作为上下级互动的升级过程

Engulfed in the abyss: The emergence of abusive supervision as an escalating process of supervisor–subordinate interaction

HUMAN RELATIONS · 2013
被引 64
人大 AFT50ABS 4

中文导读

基于社会交换框架,提出辱虐管理的出现是上下级互动升级过程,始于下属对上级不公正的感知,若未和解则相互强化直至上级故意敌意。

Abstract

I present a dyadic process model to explain the emergence of abusive supervision as an escalating process of supervisor–subordinate interaction. Based on a social exchange framework, the model draws on organizational justice and previous abusive supervision research, as well as insights from behavioral ethics literature. I argue that the emergence of abusive supervision originates from initial subordinate perceptions of supervisor injustice. When reconciliation does not occur, subordinate perceptions of supervisor injustice and supervisor perceptions of inadequate subordinate (response) behavior may accumulate and thereby increasingly reinforce one another in an escalating spiral. It is proposed that perceptions of power asymmetry inhibit reconciliation attempts (e.g. remedial voice) systematically. Eventually, the tipping point of intentional supervisor hostility is reached and crossed. I offer research propositions and discuss implications for future abusive supervision research.

辱虐管理组织公正社会交换理论上下级互动行为伦理