Storytelling: An Instrument for Understanding the Dynamics of Corporate Relationships
研究如何通过组织故事揭示企业关系中未明说甚至无意识的规则,包括冲突解决、决策方式、对组织力量的感知等,对人力资源开发者和商业领袖有参考价值。
An important aspect of corporate culture is its ability to influence relationship dynamics. This article examines how organizational stories can be used to study often unstated and perhaps unconscious codes for resolving conflicts, approaching decision-making, determining perceptions of positive and negative organizational forces, guiding role behavior, and the like. Stories are also defined, prior research is described, and the advantages and disadvantages in using this technique are discussed. We explain how our methodology can uncover comparative relationship patterns for human resource development professionals and business leaders in Fortune 500 companies.