ADDED BENEFITS: THE LINK BETWEEN WORK-LIFE BENEFITS AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR.
研究了工作生活福利如何通过社会交换和感知组织支持直接或间接影响员工的组织公民行为，发现福利有用性感知与三种组织公民行为正相关，但感知组织支持并未中介这一关系。
Countering arguments that employee benefits are unrelated to both worker performance and perceived organizational support, I developed and estimated a model that links work-life benefits to organizational citizenship behavior directly, through obligations incurred as a result of social exchange, and indirectly, through enhanced perceptions of organizational support. Significant, positive relationships were found between workers' assessments of the usefulness of work-life benefits and three measures of organizational citizenship. Although perceived benefit usefulness contributed to perceived organizational support, perceived organizational support did not in turn foster organizational citizenship as measured in this study.