Defining Managerial Problems: A Framework for Prescriptive Theorizing
将问题定义置于问题解决过程中，梳理常见定义方式，识别核心困境并提出一个规范性框架，对管理学者构建理论有参考价值。
Reflective problem solving activity presumes the existence of a problem definition or representation, often the precursor of a formal model. Although problem definition has been addressed by theorists from several disciplines, it has not been adequately conceptualized, limiting the potential value of descriptive and prescriptive research. This article places problem definition in the overall problem solving process and delineates the various ways in which problems are commonly defined. It identifies the central dilemma of problem definition and proposes a prescriptive framework responding to that dilemma.