患者安全链:变革型领导对患者安全文化、举措和结果的影响

The patient safety chain: Transformational leadership's effect on patient safety culture, initiatives, and outcomes

JOURNAL OF OPERATIONS MANAGEMENT · 2009
被引 255
人大 AFT50UTD24ABS 4*

中文导读

基于200多家医院的数据,用结构方程模型验证了变革型领导通过安全文化和安全举措改善患者安全结果的链条关系,对医院管理者有参考价值。

Abstract

Abstract The purpose of this study is to investigate the existence of a patient safety chain for hospitals. Drawing on high reliability organization theory, multifactor leadership theory and total quality management literature, we develop and test a model for improving patient safety – a critical issue facing hospitals today. Specifically, we hypothesize that improving patient safety begins at the highest level of the organization with a transformational leadership style. This leads to a sequence of linkages whereby transformational leadership has an important relationship with creating a culture of safety, which in turn is associated with the adoption of patient safety initiatives, and ultimately with positive improvements in patient safety outcomes. Using data from a nationwide survey of over 200 hospitals, we use structural equation modeling to provide empirical support for the effectiveness of this patient safety chain model. The results have major implications for enhancing operations in hospital settings.

医院管理患者安全领导力组织文化