Necessary Evils and Interpersonal Sensitivity in Organizations
提出“必要之恶”概念，指专业人员为达成有益结果而必须对他人造成伤害的行为，并探讨执行者在实践中保持人际敏感性所面临的挑战。
In order to produce a beneficial result, professionals must sometimes cause harm to another human being. To capture this phenomenon, we introduce the construct of “necessary evils ” and explore the inherent challenges such tasks pose for those who must perform them. Whereas previous research has established the importance of treating victims of necessary evils with interpersonal sensitivity, we focus on the challenges performers face when attempting to achieve this prescribed standard in practice.