Measuring Organizational Control: The Reliability and Validity of the Control Graph Approach
通过回顾以往研究及对某政府机构六个办公室的管理者、主管和员工的新数据收集，检验了控制图方法在衡量组织控制结构和个体控制感知时的信度与效度，发现该方法存在显著问题。
The reliability and validity of the control graph approach to measuring organizational control structure and individual perceptions of control are examined through a review of previous studies and new data from managers, supervisors, and employees in six offices of a government agency. The results suggest that the approach has significant problems with reliability when used to measure organizational structure and problems with validity as a measure of individual perceptions of control structure. A theoretical account of the diversity of control mechanisms operating in organizations is developed to help explain why these problems exist.