Organizational Diagnostics: Translating the Political into the Technical
研究了公共官僚机构中初始诊断如何通过框架构建和排除机制决定决策结果，探讨了诊断发生的两种决策场景。
The consequences of initial diagnoses for organizational decision making remain largely uninvestigated. This paper presents an account of a decision in a public bureaucracy whose outcome was essentially determined by its diagnostic component. Two aspects of diagnosis-framing and exclusion-are examined in detail, and the possibility that diagnosis tends to occur in one of two types of decision arenas is discussed.