AFFECTIVE RESPONSES WITHIN A COMPLEX DECISION‐MAKING TASK: THE INFLUENCE OF “PERCEPTUALLY” ILL‐STRUCTURED PROBLEMS
研究在复杂决策任务中，专家建议量和目标难度如何影响决策者的满意度和努力程度，发现更多建议显著提升满意度，而目标越容易，满意度和努力越高。
ABSTRACT The perceptual effects of varying levels of expert advice for potentially improving on strategic decisions were examined in conjunction with goals. The amounts of advice about decision alternatives, as well as assigned goals ranging from “nearly impossible” to “easy,” were manipulated. The task used was complex and functioned perceptually as an “ill‐structured” problem. Mixed results indicated that more advice significantly affected satisfaction but advice in general had little influence on effort. On the other hand, as goal difficulty decreased, satisfaction and effort significantly increased. Easy goals were superior to more difficult ones within this perceptually ill‐structured decision‐making situation.