Understanding Individual Compassion in Organizations: The Role of Appraisals and Psychological Flexibility
提出了一个包含注意、评价、感受和行动的同情反应扩展模型，认为心理灵活性（正念与价值观导向行动的结合）能增强同情的感知、认知、情感和行为方面，对组织管理者设计同情提升项目有参考价值。
To enhance compassion in organizations, the processes by which compassion can be enhanced in individuals must be understood. We develop an expanded model of the components of compassionate responding that includes noticing, appraising, feeling, and acting. Using this model, we propose that psychological flexibility (mindfulness combined with values-directed action) contributes to enhancing the perceptual, cognitive, affective, and behavioral aspects of compassion. Specifically, mindfulness processes support the capacity to be compassionate while values processes motivate effort to engage in compassionate action. Training in psychological flexibility should be considered as one element of programs designed to increase organizational compassion.