工作中的抵抗者:在工作场所产生建设性抵抗

Resisters at Work: Generating Productive Resistance in the Workplace

ORGANIZATION SCIENCE · 2011
被引 291
人大 AFT50UTD24ABS 4*

中文导读

研究分析了两个抵抗案例,揭示抵抗者通过建立临时飞地和创造有力的“抵抗对象”来改变权力格局,迫使高层管理者听取诉求并推动变革。

Abstract

Research has recognized the transformative dimension of resistance in the workplace. Yet resistance is still seen as an adversarial and antagonistic process that management can accept or reject; thus, understanding how resistance can actually influence workplace change remains a challenge for research. In this paper, we offer an analysis of two situations of resistance wherein resisters, organized in temporary enclaves, are able to influence top management's decisions and produce eventual change. Whether or not resistance becomes productive depends on the skillful work of resisters and the creation of powerful “objects of resistance” that enable resisters to modify temporarily the power configuration of a situation and oblige top management to listen to their claims and accommodate to the new configuration. This paper shows that resistance can be better explained by what resisters do to achieve their ends rather than by seeing resistance as a fixed opposition between irreconcilable adversaries.

组织行为管理学权力与政治工作场所变革