Cultural Influences on Styles of Handling Interpersonal Conflicts: Comparisons Among Jordanian, Turkish, and U.S. Managers
调查了215名土耳其和134名约旦管理者的冲突管理风格，发现两国管理者均偏好合作风格，但在其他风格上存在差异，且冲突风格受对方职位影响。
This study reports the results of surveys of conflict management styles of 215 Turkish and 134 Jordanian managers. Managers in both countries showed a resemblance to each other, and to their U.S. counterparts, in reporting a clear preference for the collaborative style in handling conflicts. The two countries differed both from each other and the U.S. in preferences for the remaining styles, notably forcing and accommodation. Conflict management styles were also found to be affected by the position of the other party, i.e., whether he/she is a subordinate, superior, or peer in both countries. Once again, differences between the two Mideastern countries were as marked as differences between them and the U.S. The paper discusses the theoretical and practical implications of these findings for comparative management.