信用卡市场变化中的消费者搜索行为

Consumer Search Behavior in the Changing Credit Card Market

Journal of Business & Economic Statistics · 2008
被引 18
人大 AABS 4

中文导读

研究搜索成本是否阻碍消费者寻找更低信用卡利率,发现2001年数据中余额高的持卡人搜索更多,尽管被拒概率更高,这可能与直接推销和披露要求降低了搜索成本有关。

Abstract

This article investigates whether search costs inhibit consumers from searching for lower credit card interest rates. The results provide evidence that the credit card search environment has changed since the mid-1990s. Using the 2001 Survey of Consumer Finances, we model consumers' propensity to search and their probability of being denied credit simultaneously and find that larger credit card balances induce cardholders to search more even though they face a higher probability of rejection. This result may be related to the high volume of direct solicitation, combined with disclosure requirements, which has lowered the cost of search to find lower interest rates.

消费者搜索行为信用卡市场搜索成本利率