获得那种特定感觉:情绪在医生管理者身份的意义、构建与践行中的作用

Getting that Certain Feeling: The Role of Emotions in the Meaning, Construction and Enactment of Doctor Managers' Identities

BRITISH JOURNAL OF MANAGEMENT · 2011
被引 48
人大 A-ABS 4

中文导读

研究情绪如何影响医生管理者的职业身份构建与践行,基于对两家西班牙医院20名医生管理者的访谈,发现社会身份理论视角尤其有用,并揭示了情绪在身份问题觉察、复杂角色身份践行中的作用。

Abstract

Although identity research in organizations has increased in recent years, none of the current perspectives has examined the role of emotion for understanding how individuals construct and enact professional identity. In this paper we examine how emotions affect the development, conduct and meanings of professional identity among a sample of 20 doctor managers from two Spanish hospitals. While not excluding other approaches, we found that a social identity approach was especially useful. The contribution of this paper is threefold. First, our results provide new insights about how, in a work setting, emotions prioritize awareness of identity issues that need attention. Second, we discuss the role of emotions for understanding complex role identities by reference to the enactment of different sides of doctor managers' identities. Third, we show how our analysis of the findings may be used to embellish the social identity approach.

组织行为学身份认同情绪管理医疗管理